"Your Opinion is Important" Foundation

The mission of the "Your Opinion is Important" Foundation is to be a bridge between consumers and businesses in Bulgaria in order to create better experiences for both parties. Through developing reputation management strategies that stimulate generating feedback from users, we help organizations improve their work and provide better quality for consumers. Improved service and trusted relations between users and organizations allow people to make rational decisions based on real-world experience and lead to the protection of their rights.

Our main goal is to raise awareness and educate about the significance of online reputation and reviews. They are essential for any business, social enterprise, or non-profit because they build trust, transparency, and credibility and contribute to economic growth and development. To achieve our mission we act on the following activities:

Develop proven strategies

for increasing an online reputation and encourage audiences to leave feedback.

Explore the process

of the online journey that could establish a perfect symbiosis between an understood customer and a thriving organization.

Encourage

non-profits, social enterprises, micro, and SMEs in their online reputation management efforts with practical key strategies, ideas, and tactics.

Closely monitor

the development of reputation management worldwide and promote the best social proof practices.

Identify the potential risks

and vulnerabilities resulting from unfair practices that can cause significant disappointment and erode confidence in an organization.

Building a network of partners

that focuses on online reputation value, maximizing the effect of social proof, and improving user experience.